Klarna
We’ve partnered with Klarna to give you a better shopping experience.
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Who Can Use Pay Later?
✨ Be a UK resident.
✨ Be at least 18 years old
✨ Have a valid payment card. This means it must be in your name, and must not have expired.
✨ You should also make sure the card you use has enough money available to cover your payment.
Pay Later is a credit product. It’s our decision whether or not we start a credit agreement with you.
How do I Pay Later?
With Pay Later, you can pay for something you buy up to 30 days from the shipment of your goods or when services you have purchased become available. We will send you a payment reminder with details on how to make payment to us directly. If you’d like to pay off your balance before the 30 days is up you can make a payment early through the Klarna App by paying by card immediately.
Klarna’s ‘Pay in 30 days’ allows you to receive your order up front and get up to 30 days to pay without any interest and fees. In our app you’ll have the option to pay off the balance earlier or extend the due date to a later date if needed.
If your order is eligible for ‘Pay in 30 days’, the option will be presented at the time of checkout. As soon as the store ships your order, you will receive an email from Klarna outlining your payments. Your purchase and payments will then be visible and manageable here or in your Klarna App. So make sure to download the Klarna App to stay in full control and never miss a payment!
Is there a fee to use Klarna?
Good to know: There is no fee to use ‘Pay in 30 days’!
When it's time to pay, which cards does Klarna accept?
Klarna accepts most cards except prepaid cards. We’ll let you know at checkout if your card hasn’t been accepted.
What if something goes wrong?
Klarna offers consumers Buyer Protection which means for example that you as a consumer do not have to pay for the ordered goods until you have received them, and that Klarna will assist you with problems related to your purchase.
For more information and instructions please go to: https://www.klarna.com/uk/buyer-protection-description/.
What happens if I cancel my purchase?
If you cancel your purchase, Klarna will cancel your outstanding payment that’s due. If you want to return part of your order, you’ll only have to pay for the goods you want to keep.
What happens if I cancel my purchase? Will using Klarna affect my credit score?
No. Klarna might carry out a limited credit search on you at a credit reference agency. This is a ‘soft credit check’, and won’t affect your credit score, or your chances of using credit in the future. You’ll be able to see it on your credit file, but no one else will.
I still have questions regarding payment, how can I get in touch?
Visit Klarnas Customer Service page for a full list of FAQ’s, and contact options.
https://www.klarna.com/uk/customer-service/
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* Please spend responsibly. Missed payments may affect your ability to use Klarna in the future. Credit is only available to permanent UK residents aged 18+, subject to status, terms and conditions apply.