Please notify us within 7 days if the product is faulty or damaged.
We provide a 100% money back guarantee, to all products that are returned in good condition, within 14 days of delivery. Products can only be returned if they are still in good condition and in original packaging. Customers are responsible for the return postage cost and you will also need the receipt or proof of purchase. Used-looking products, or products damaged by the customer will not be eligible for a refund. Once we have receipt of your package, your products will be examined and a full refund will be issued to your original method of payment.
To start a return, you can contact us at firstname.lastname@example.org, with your reason for return. If your return is accepted we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.